LinkedIn Sourcing Tip: Industry Search Issue

Posted by | December 14, 2009 | Uncategorized | 13 Comments

LinkedIn_Industry2Do you ever use social networks to such as LinkedIn to search for people with experience in a specific industry?

If you do, I can almost guarantee you that you are not finding everyone you’re looking for.

How?

There are intrinsic issues associated with any user generated content, especially when it comes to how users of social media identify themselves, and they can actually prevent you from finding the people you’re looking for.  

Telecommunications Example

Let’s say you are looking for software engineers with Java development and telecommunications industry experience. On LinkedIn, it would be logical to select the “Telecommunications” under the industries option list.

LinkedIn_Industry_Search4

If you made this logical choice, you would get everyone who matches your keyword search and who selected “Telecommunications” on their LinkedIn profile.

LinkedIn_Industry_Search1

That’s great. But would you get everyone who actually had telecommunications industry experience?

No.

How do I know?

Let Me Show You

All you have to do is run a search for people who currently work for a major telecom company who mention Java, and then take a look at the industries they selected on their profiles. For my example, I’ll use Verizon. 

This is what I got:

LinkedIn_Industry_Search2

I see 4 different industries in the first 4 search results alone: Internet, Information Technology and Services, Computer Software, and Telecommunications. 

And there’s more:

LinkedIn_Industry_Search3

Looking at that industry list, we now know that if we wanted to use LinkedIn’s industry search option to find people who currently work at Verizon who mention Java on their LinkedIn profiles, we’d have to use the 10 different industries on the list above. 

If you didn’t – and I would estimate about 99% of sourcers and recruiters don’t – you would miss 474 people who actually DO have telecommunications industry experience (current, even). In fact, you would assume those 474 people don’t exist, because you wouldn’t even be aware that your search prevented you from finding them. This is a perfect example of what I call a Hidden Talent Pool.

In this example, sourcers and recruiters would be missing over 50% of the total relevant results available!

Why Does This Happen?

It’s simple, really.

When people create or edit their LinkedIn profile, they choose an industry from the list that they feel most accurately identifies them.

So even if someone works as a software engineer for AT&T, they could choose to select “Internet” instead of “Telecommunications,” because they identify themselves as an Internet developer, rather than a telecommunications industry employee.   

This phenomenon isn’t limited to telecommunications – it affects every industry

Let’s Try Pharmaceuticals

If a sourcer or recruiter were looking for director-level marketing talent in the pharmaceutical industry and they searched for a current title of “director,” a keyword of “marketing,” and selected the “Pharmaceuticals” industry, they would find  a lot of results – but they would most certainly not find everyone who fits the profile.

To illustrate this, let’s look for people who have worked for Pfizer, who have a current title of director, and who mention “marketing” in their profile. We can see 3 different industries in the first 4 results alone: 

LinkedIn_Industry_Search6

A sourcer or recruiter who relied on using the “Pharmaceuticals” industry selection to search for and find candidates would be missing at least 573 people who have worked for Pfizer, who have a title of “director” and mention marketing in their profile, because those 573 people selected an industry other than “Pharmaceuticals:”

LinkedIn_Industry_Search7

I stress at least because if you noticed in the telecom/Verizon example as well as the pharma/Pfizer example, when you click “show more” on the industries list, you see 11 total options: 1 saying “All Industries,” and 10 specific industries – and yet if you look closely at the totals in both examples I used, the numbers don’t add up.

I suspect that when you click “show more:”

LinkedIn_Industry_Search8 

…LinkedIn only shows the top 10 industries in addition to “All Industries,” even when there are more than 10. I can’t state this as fact, but since the numbers don’t add up, I’ll chalk it up to an educated assumption. Only LinkedIn could actually confirm or deny. 

The Heart of the Issue

50% of the issue at work here is that many people have experience working in multiple industries, yet they can only select one on their LinkedIn profile.

If you’re looking for someone with “Defense & Space” industry experience on LinkedIn, you cannot find the people who have significant Defense and Space Industry experience who currently work in another industry, and happen to have selected that current industry on their LinkedIn profile. 

The other 50% comes from the fact that people can and will identify themselves in any way they want to – which may have nothing to do with the way YOU would identify or label them.

A marketing professional working for a pharmaceutical company can just as easily think of themselves in the “Consumer Goods” industry when making the selection on their LinkedIn profile. 

Final Thoughts

I hope that what I’ve shown you so far has your mind racing, thinking about all of the candidates you’re missing when you use LinkedIn’s industry search option.

If you think you’re not affected by this issue, think again.

This is not limited to any industry, skillset, or even a particular social network – Twitter and Facebook are even worse!

Anything above Level 1 Sourcing is 99% thinking, 1% syntax. Electronic talent identification requires curiosity, creativity, interpretive ability, and analytical thought – 4 things that Dr. Michio Kaku believes cannot be achieved with artificial intelligence.

I happen to agree.

So if you’re good at these things – creative thought, being curious and analytical, and you’re able to think outside of the box – you can feel confident you won’t be replaced by a matching application any time in the near future.

Happy hunting!

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About Glen Cathey

Glen Cathey is a sourcing and recruiting thought leader with over 16 years of experience working in large staffing agency and global RPO environments (>1,000 recruiters and nearly 100,000 hires annually). Starting out his career as a top producing recruiter, he quickly advanced into senior management roles and now currently serves as the SVP of Strategic Talent Acquisition and Innovation for Kforce, working out of their renowned National Recruiting Center with over 300 recruiters. Often requested to speak on sourcing and recruiting best practices, trends and strategies, Glen has traveled internationally to present at many talent acquisition conferences (5X LinkedIn Talent Connect - U.S. '10, '11, '12, Toronto '12, London '12, 2X Australasian Talent Conference - Sydney & Melbourne '11, '12, 6X SourceCon, 2X TruLondon, 2X HCI) and is regularly requested to present to companies (e.g., PwC, Deloitte, Intel, Booz Allen Hamilton, Citigroup, etc.). This blog is his personal passion and does not represent the views or opinions of anyone other than himself.

  • http://peopletoucher.com Chris Pomeroy

    Right on Glen, the industry field can be more trouble than it’s worth, giving a false sense of security you are uncovering the right contacts in a search. It’s a major pitfall.

    Searchers should stick with hard and fast variables versus delving into attributes people assign themselves based on their opinion. Industry is definitely an imprecise attribute.

    Here’s another example of this phenomenon: http://www.peopletoucher.com/2009/02/linkedins-dubious-industry-field

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  • Dorothy Giannotti

    Glen, I thought your article/instructive piece on using Linkedin searches was excellent, and I thought I was doing a good job using Linkedin…boy, did I just see the light !! thanks again.
    Kind regards,
    Dorothy

  • http://twitter.com/williamu william

    Behaviorally-speaking, you need to use the fields in your search that most profiles have completed. “Industry” is not one of them. ‘ Company name’, ‘title”, and using geographic modifiers still yield the best results when searching your network. Even ‘keyword’ is not reliable. Happy hunting.

  • http://portcityrecruiters.com Tony Gatto

    Excellent Article Glen…..

    Your site is currently rocking in my book…..

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  • Gloria

    I’m using someone else’s computer, is there any way to capture an Url for this article or otimally, I’d like to print it out in its entirety and for future reference. Thanks much in advance.

  • http://www.booleanblackbelt.com Boolean Black Belt

    Gloria,
    You should have no problem printing the entire article out – please let me know if you were unable to do so. Thanks!

  • http://www.booleanblackbelt.com Boolean Black Belt

    Thanks Tony!

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  • Andy Lopez

    Is it possibe to run a “precise” industry search for varied job titles within linkedin using bing or google?

  • http://www.booleanblackbelt.com Glen Cathey

    Andy – I believe so. Can you give me an example of a couple of industries you might target?

  • Rob

    curiosity, creativity, interpretive ability, and analytical thought curiosity & creativity could be mimicked by a machine they both describe the outcome of basically  non linear searching algorithms. Interpretive ability and analytical thought are only processes that can also be programmed. 
    No I think these are not the show stoppers for AI. An awareness of a self – now there is an AI show stopper.